A user 18 years or older with an active account can make bookings on Kibog.comHow do I book a party, lesson or camp?
Go to the homepage of Kibog, www.kibog.com, enter your search criteria and click submit. Based on what you are looking for, a list of options to review and select will be presented to youWho are Kibog's Partners?
Kibog's partners are individual professionals and businesses that provide kids' parties, lessons and camps and are an integral part of the local community they operate inHow do I know my booking is confirmed?
You will receive an email, on the email address you registered with Kibog, confirming your booking. This email also acts as your receipt. If you don't see the email please check your spam folder. If you still don't see the email, please let us know at email@example.com In addition, you could also connect with our Partner via Kibog's online messaging functionality.Can I change or reschedule my booking?
Please contact firstname.lastname@example.org if you need to make changes to your booking. Since availability changes on an ongoing basis, Kibog cannot guarantee the availability during your revised date and time. There may be a fee associated with making changes.Can I cancel my booking?
Please contact email@example.com if you would like to cancel your booking. Cancellation fees may apply and if you are beyond the grace period, you may forfeit your booking amount. Details on cancellation fee and grace period are available on the receipt emailed to you.Who do I contact for my special requests?
Parents and customers can provide their special requests during the booking process. In addition, Parents and customers are encouraged to contact Kibog's Partner delivering the service via Kibog's online messaging functionality. Kibog and its Partners will attempt to address all special requests but cannot guarantee its delivery, its offered on a "best-efforts" basis Parents can use Kibog's online messaging functionality to communicate with the business anytime, even after the service is deliveredHow do I provide feedback on the service received?
Parents and customers are encouraged to provide feedback on the service they received via Kibog's Review functionality. Parents can log on to their account on Kibog.com and click on the review button to provide their feedbackWhat happens if Kibog's Partner is unable to deliver the service?
Kibog agreement with its Partner states that the Partner will look for alternative options in case they are unable to deliver the services themselves. In addition, Kibog will work with Parents and its customers to locate alternatives.How do I contact my service provider?
You could use Kibog's online messaging functionality to contact our Partners, anytime, even after the service has been deliveredWhat if I have questions about charges that appear on my receipt?
Please reach out to firstname.lastname@example.org referencing the receipt number and your queries. We will work address your questions as promptly as we can
Please reach out to our Partner delivering the service via our online messaging functionality to confirm if they can handle the additional participants. They will do their best to accommodate such requests. Sometimes, our Partners may not be able to accommodate such requests due to safety and regulatory reasons, like violating the safety code by taking on more people into a room than its capacity. In such cases, you may have to look for alternate service provider.