Your privacy is important to us. We value your trust and are committed to protecting and safeguarding any personal information you give us. This document, which we update from time to time, describes how we use and process your personal data and how we use cookies. It also tells you how you can contact us if you have questions about your personal information.

Kibog.com allows parents to book or reserve kids activities related services through its own websites and through other online platforms such as partners’ websites and social media. The information that follows applies to all of these platforms. Kibog.com may amend the Privacy and Cookies Policy from time to time, so visit this page regularly to stay up to date. If you disagree with this Privacy and Cookies Policy, you should discontinue using our services.

Privacy Policy

Below you will find the Privacy Policy that sets out the privacy practices of Kibog Inc., including on www.kibog.com and through other interactions with our customers (the “Services”).

Please read this policy to learn about our privacy practices. By using the Services, you are accepting the practices described herein.

What information we collect

We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you or that can be identified as being about you ("personal information"), including your first and last name, telephone number, postal and email addresses, fax number, and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your child’s party, camp and lesson preferences. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; book parties, camps and lessons; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.

When you make a reservation for someone else, we will request personal information and party, camp and lesson preferences about that individual. It is your responsibility to obtain the consent of other individuals prior to providing us with their personal information and travel preferences. Any access to view or change their information will be available only through your account.

We also may periodically obtain information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information. When we collect information about you from a third party, we ensure that appropriate consent has been obtained. By transacting on our Services, you agree that we may collect such information for fraud prevention purposes.

We automatically collect session information about your computer or mobile device when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Chrome, Safari, or Internet Explorer), device type, and referring website. We also may collect information about your online activity, such as partner site viewed and bookings made. We use this automatic information to customize your user experience; to inhibit fraud; to serve advertisements, special offers and other information that may be of interest to you; and for other legitimate purposes we bring to your attention. For more information, please see the section Cookies below If you do not want Kibog to collect or use this session information.

How we use your information

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the bookings you conduct on our site. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with booking confirmation and updates; to manage your account, including processing bills and providing notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience on our Services; to reward you as part of any reward and recognition program you choose to join; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; to comply with our legal obligations; and as otherwise described to you at the point of collection.

We want to make it easy for you to take advantage of kid’s parties, camps and lessons related opportunities on our Services. One way we do this is by sending you email messages that contain information about your apparent related interests. For example, if you search for a hockey camp in London, Ontario on our website and have completed your booking or otherwise not yet booked your camp, we may send you an email message reminding you about your saved booking or about a special promotion for a hockey camp. Similarly, if you receive an email from us about hockey camp and demonstrate an interest in hockey camps in London, Ontario by affirmatively clicking on a link about hockey camps in London Ontario in the email, you may receive an email about hockey camp offers or other parties, camps and lessons information. We believe these email messages will provide you with useful information about related special offers available through our Services. Please note that you will have the opportunity to choose not to receive these email messages at the point of email collection and in any such email we send.

Sharing your details with our customer service staff allows us to respond when you need us – including helping you find appropriate parties, camps and lessons and responding to any questions you might have about your reservation.

We will use your contact information to invite you by email to write a review after the party, or during or after lessons or camp. This can help other parents and customers choose the service provider that suit them best.

We offer a user account facility on our website. We use the information you give us to administer this, allowing you to manage your bookings, take advantage of special offers, make future reservations more easily and manage your personal settings. Managing personal settings allows you to keep and share lists, share photos, see service providers you've booked from before, and see other information you've provided about service providers. It also allows you to see any reviews you've submitted about parties, camps and lessons you or your children have participated in. If you want, you can share certain information in your user account by creating a public profile that’s associated with either your own first name or a screen name of your choice. The type of information you can share in this way includes your photo, the names of places you've attended, your lists, your plans for future trips, your reviews and other information about accommodations and destinations.

With whom we share your information

We may share your information with the following entities:

  • Suppliers, such as Family Entertainment Centres, Children’s Party Hosts, Kids Camps providers, Tutors and Kids Lessons and Activity providers, who fulfill your reservations. Throughout this site, all services provided by a third-party supplier are described as such. By making a reservation through the Services, you are authorizing us to disclose to suppliers the information required to complete the booking and deliver the related service. These suppliers are not controlled by Kibog and personal information disclosed to them is subject to the applicable supplier's privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any party, camp and lesson supplier whose products you purchase through this site. Please note that these suppliers also may contact you as necessary to obtain additional information about you, facilitate your reservation, or respond to a review you may submit.

  • Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or, as discussed below, to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.

  • Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our Services. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you with those partners. Please note that we do not control the privacy practices of these third-party business partners and encourage you to review their privacy policies before you respond to any joint offer.

  • If you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), we may share limited information about you with that referring website. We encourage you to review the privacy policies of any website that referred you here.

  • We may share your personal information with our corporate affiliates. This sharing enables us to provide you with information about products and services, both kids party, lessons and camps related and other, which might interest you. To the extent that our corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications.

  • We may be required to disclose your personal information to law enforcement agencies and governments around the world for security, customs and immigration purposes. We may disclose your information to the applicable law enforcement agencies and governments.

We also may share your information:

  • In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

  • When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.

  • In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information with third parties, including advertisers, investors and other businesses that build products or provide services targeted towards children. For example, we may tell our advertisers the number of visitors our website receives or the most popular party, camp or lesson destinations or we may notify our 3rd party partner or other businesses the most popular party or camp theme or lessons. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

How you can access your information

You can access and update your contact information by visiting this website's My Account page. You can access other personal information that we may have about you by contacting us at the contact information below. You can close your account by contacting us at the email address listed below. Please note that after you close an account, you will not be able to sign in or access any of your personal information using our online tools. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account for as long as we have a legitimate reason for doing so, including for analytical purposes as well as for recordkeeping integrity.

Your choices with respect to collection and use of your information

As discussed above, you can choose not to provide us with any information, although it may be needed to book parties, camps and lessons or to take advantage of certain features offered on the Services.

You also can add or update information and close your account as described above.

When you register as a member on this site, you will be given a choice as to whether you want to receive email messages from us about special offers. As a registered member, you can modify your choice at any time on the My Account page. Whether registered as a member or not, you will also be given the opportunity to unsubscribe from commercial messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, chat messages & notifications and surveys relating either to your account or to your transactions on this site, without offering you the opportunity to opt out of receiving them. These communications are an integral part of the Kibog service offering, including Kibog’s community approach to reviewing kid’s parties, camps, lessons and other products available through Kibog, which benefits all Kibog users.

You may have the opportunity to provide a mobile number in order to receive day-of-party or lesson or camp alerts. You may discontinue these alerts at any time.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from this site, you will not be able to access portions of our site.

Display of tailored advertising/Your choices

The advertisements you see on this website are served by us or by our service providers. We also allow third parties, such as our business partners and ad networks, to collect information about the activities (both on and off our website) of users of our website through cookies and other technologies. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites and across the Internet and in other mobile apps that are tailored to your apparent interests. So, for example, if you search for a hockey camp in London, Ontario on this site, you may see an ad for a hockey camp in London package on this site or on another website you visit. To learn more and to opt-out of having your information used for tailored advertising purposes by a list of companies participating in the Digital Advertising Alliance of Canada, click . Note that if you choose not to receive tailored ads, you will still see online advertisements, but they will be more general and not tailored to online behavioural information about you.

Please note that the information practices of these third parties are not covered by this Privacy Policy.

Like other companies operating online, this website participates in cookie-based exchanges where information is collected about your browsing behavior on our website through cookies and other technologies and segmented into different topics of interest (such as camp type). These topics of interest are then shared with third parties, including advertisers and ad networks, so they can tailor advertisements to your apparent interests. Please click to learn more about cookie-based exchanges, including how to access information about the topics of interest associated with cookies on your computer and how to decline participation in these programs.

How we protect your information

We want you to feel confident about using this website to make kids parties, camps and lessons reservations, and we are committed to protecting the information we collect. While no website can guarantee data security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

Children's privacy

The services offered by Kibog.com are not directed at children under 18 years old. The use of any of our services is only allowed with the valid consent of a parent or a guardian. If we receive information from a child under 18 years old, we reserve the right to delete it or not respond to it.

External links

If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Data storage

Please be aware that your information may be transferred to, stored in, and processed in the United States, where our servers are located and our database is operated, as well as other countries. The data protection and other laws of the United States and these other countries might not be as comprehensive as those in your country. By using our Services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

Changes to this Privacy Policy

We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.

Cookies

Cookies are small data text files and can be stored on your computer's hard drive (if your Web browser permits). Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognise you and remember things like your user preferences. You can find more detailed information about cookies and how they work at http://www.aboutcookies.org/.

This website uses cookies for the following general purposes:

  • To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site. For example, if you register on our site, we may use cookies to remember your registration information, so you do not need to log into our site each time you visit. We also may record your password in a cookie, if you checked the box entitled "Sign me in automatically next time." Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes.

  • To help us customize the content and advertisements provided to you on this website and on other sites across the Internet. For example, when you access a page on our website, a cookie is automatically set by us, our service providers, or our partners to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests.

  • To help measure and research the effectiveness of website features and offerings, advertisements, and email communications (by determining which emails you open and act upon). We also use the data we get obtain from these cookies to help customize the website for you and make the content you see as relevant as possible.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies, you may not be able to access many of the functionalities offered on our site.

In addition to the above cookies, we use Local Shared Objects, also referred to as "flash cookies," on our website. These are used to enhance your user experience, for example, by storing your user preferences and settings, such as your volume/mute settings, and in connection with animated content on our website. Local Shared Objects are similar to browser cookies, but can store data more complex than simple text. To find out more about flash cookies or how to disable them, please click here.

This site may also use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings.

We use ‘social buttons’ to enable our users to share or bookmark web pages. These are buttons for third party social media sites and these sites may log information about your activities on the Internet including on this Website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information and to find out how to opt-out, or delete, such information.

We sometimes use external web services on this Website to display content within the web pages of this Website, for example to display images, show videos or run polls. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your use of this embedded content.

How you can contact us

If you have questions about either this Privacy and Cookies Policy or our privacy practices generally, please contact us at:

Email: info@kibog.com

Call: 416-848-3829

THIS PRIVACY AND COOKIES POLICY IS EFFECTIVE MARCH 5, 2017