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Security Policy

At Kibog we know that our customers rely on us as a critical part of their business processes and record keeping. Security is an integral component of providing an accessible and reliable maintenance platform and we treat the security of our infrastructure as a priority one item.

Reliability of the Kibog Platform is measured by two components: (1) Security measures which consist of preventive measures to protect against intrusion and unauthorized access to data and (2) Recovery measures which consist of both preventive and recovery systems to ensure continuity of service in the event of a disaster.

I. SECURITY

SSL

All information travelling between your browser and the Kibog platform servers is protected from eavesdroppers with 256-bit SSL encryption. The lock icon in your browser lets you verify that you aren’t talking to a phishing site impersonating Kibog and that your data is secure in transit against unauthorized eavesdropping.

Firewalls

Kibog Platform’s is deployed on Microsoft Azure cloud backed by industry leading security and firewalls.

Intrusion detection

All traffic entering and leaving the Kibog Platform network is monitored by Microsoft’s Azure Security, as a standard service provided by Microsoft.

Encryption

Particularly sensitive information – credit card numbers, bank account information, and your payment gateway account details – are encrypted and handled by our payment gateway providers  which are industry leaders in keeping financial information secure and are certified PCI level 4 for storage of sensitive data at rest.

Physical security

The Kibog servers are located in state-of-the-art data centers within Microsoft’s datacenters in multiple locations Canada, the USA and elsewhere. Each center is professionally managed by our primary provider, Microsoft and their certified affiliates providing biometric access controls, constant surveillance, redundant power feeds and generators, robust fire suppression, and carefully monitored climate control to protect the servers that store your data, accounts, and manage your Kibog Asset Monitoring and Management platform.

II. RELIABILITY AND RECOVERY

Redundant servers and datacentres

The Kibog infrastructure uses redundant storage and servers that are professionally managed by Microsoft to keep the Kibog Platform and your data available in the case of hardware failure.

Managed hosting

Kibog has chosen Microsoft Azure for our hosting needs. Microsoft is an industry leader with many bluechip and Fortune 1000 companies as clients. Kibog carefully and confidently chose Microsoft to provide the world-class performance and service demanded by our world-wide customers to safely and securely run their mission-critical Kibog Asset Monitoring and Management systems.

Backups for SaaS

The data in your Kibog platform and account is replicated across multiple database servers in multiple geographic locations to prevent a single failure from causing data loss. Additionally, data is backed up nightly to tape and stored in a secure offsite location to ensure that, even in the event of a catastrophe like a fire, earthquake, tornado or flood, your information will be safe and your records can be quickly restored.

If you have any security concerns or questions on how Kibog implements security and disaster recovery strategies please contact our team.

Kibog Inc.
210 – 2030 Bristol Circle
Oakville, Ontario Canada L6H 0H2
Toll Free: +1 1-866-417-2418
info@kibog.com
 
© Kibog Inc. All rights reserved – Last Revised: October 8, 2019