Commercial Ice Machine Repair

Independent repair for commercial ice machines – no lease or distributor contract required.

The same gap as coffee and water

Commercial ice machines are typically placed through a dealer or distributor whose service model assumes an ongoing supply or lease relationship. If your machine came with a location, was purchased outright, or your original supplier no longer supports it, that same distributor is often unwilling to take the repair job – regardless of how straightforward the issue actually is.

Kibog services commercial ice machines independently, the same way we approach coffee machine and water cooler repair.

What we fix

🧊 Ice production issues

Low output, slow cycles, or a machine that has stopped producing ice altogether.

💧 Water circuit and drainage

Water inlet issues, drain pump problems, and the plumbing side of ice production.

🔧 Diagnostics and electrical

Control boards, sensors, and electrical components – accurate diagnosis before any repair begins.

For repairs that involve the sealed refrigeration system directly, we work with certified partners to ensure the work is handled correctly and in compliance with applicable regulations – this is coordinated as part of the same service call, not a separate vendor relationship for you to manage.

Why offices call us instead of the distributor

✅ No lease or contract required. We service machines the dealers won’t touch.

✅ Fast response. A down ice machine affects service – we treat it that way.

✅ Straight pricing. A clear quote before any work starts.

✅ Personal service. A dedicated team, not a call centre routing you to whoever is available.

Frequently asked questions

My distributor won’t service my ice machine. Can you?

In most cases, yes. This is exactly the gap we exist to fill – machines purchased outright, inherited from a previous tenant, or whose original supplier no longer supports the model.

Do you handle refrigerant-related repairs?

Diagnostics and non-refrigerant repairs are handled directly. For work involving the sealed refrigeration system specifically, we coordinate with certified partners as part of the same service call, so you are not left managing a separate vendor relationship.